Resources

White Paper

Industry Viewpoints and Suggestions on GST in India
The consumption tax system in India is complicated and multi-layered with levies both at the federal and state levels. Taxes on goods are levied by the Centre at the manufacturing level through CENVAT, on services through the Finance Act, and on sale of goods via the Central Sales Tax Act. States levy ...

Management of Supplier Risks in Global Supply Chains
Supplier risk management has gained prominence in the wake of low-cost country outsourcing, geo-political instability and recurrent natural disasters. Infosys proposes a simple Supplier Risk Management (SRM) framework to mitigate such risks. ...

Optimizing the Field Force: Service Territory Management
Companies are targeting CRM as customer satisfaction contributes to the success of a service provider. Consumer-driven companies are automating their mobile workforce to reduce response time, increase first-call effectiveness and retain customers....